Refund policy

Return & Exchange Policy:

  • Return and exchange is a guaranteed right for all our customers, and it applies to all products featured in our store.

  • All products offered on our store are subject to our return and exchange policy in accordance with the terms and conditions outlined on this page.

  • Products can be returned or exchanged only if they remain in their original purchase condition and packaging.

  • Returns are accepted within three (3) days, and exchanges within seven (7) days from the date of purchase.

  • Please contact us via our "Contact Us" page or through our phone numbers to request a return or exchange.

  • Please provide clear photos of the product along with your city, full address, and order number to process a replacement if the item is damaged, defective, or does not function as specified.

  • A full refund will be issued to the customer if the delivered product differs completely from the description provided on our website’s product page.

  • We are not responsible for any personal expectations regarding product use that were not explicitly mentioned on our website’s product page.

  • A 50% deduction will apply if the customer wishes to return an item that has no defects or issues whatsoever.